Another_MetroNXG offers a carrier-grade real-time, 24x7x365 monitoring to quickly detect network issues, prevent service interruption, limit system downtime, and provide piece-of-mind. Features of NXG monitoring service includes:

Support For Hardware:
– Mobile Access
– Commscope
– Solid
– LGC
– ADC

Network Monitoring and Ticketing

  • Automatic ticket Generation
  • Automatic ticket Escalation mechanisms
  • Built in Technician notifications
  • Graphical workflow
  • Customized rules Engine

Reporting

  • Customized interactive maps
  • Live statistical reporting
  • Daily/Weekly and Monthly reports
  • Graphical Tracking

Customer Notification

  • Initial alarm notification
  • Remote diagnostics status
  • Technician dispatch & arrival status
  • Problem isolation & resolution